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Policies

Store Policies

Return-Refund-Privacy Policies

Returns are accepted. Items must be posted within 48 hours from the time they were received in order to be eligible for return. Sundays and holidays will not count in the time limit. Items must be delivered back in the original state they were received. Buyers will be fully refunded within 24 hours after the item has been returned. Original shipping costs are covered by us and return shipping costs by the buyer. We will only accept shipping services that provide online tracking. There is no limit to the time it will take for an item to be delivered back. We have been shipping all over the world and we know that delays due to custom offices and many unpredictable factors may occur. All we will need is to verify that the item has been shipped within the timeframe of 14 days from the day of delivery.

Custom orders are not eligible for a refund. Items that do not fit are not eligible either unless we send you by mistake a size other than what you have ordered. Please advise our measurements guide. However we want all our buyers to be happy. If you are not satisfied with a custom order or in the case of misfit you may exchange the item with another of equal value, be granted for merchandise credit or return it for further modifications.

Privacy Policy 

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Information Collection And Use While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"). Log Data Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

International Taxes Policy

We understand that countries located outside the european union may impose taxes up to 30% of the item's value. You will pay zero taxes. All items are shipped as gifts by default and will not apply to any custom office tax. If you wish to pay taxes please let us know so that we ship the items accordingly, by sending us an email.

Shipping and Packaging Policy

We will ship worldwide.
*Packaging for countries inside the European Union is by default a box. Packaging for countries outside the European Union is by default a padded envelope.
This is to save you 30% custom office taxes and shipping money. Items will arrive safe and sound and will never be liable to taxes because they are classified as mail. If you wish a box it is available as an option but we will not be responsible for any taxes that may apply if the box is opened. Furthermore you should add 15% extra shipping costs to the ones appearing on the charts below. Conatact us please for more info regarding the box option

*EMS is not available for UK and ITALY

North America & South America

CARRIER
TRANSITION TIME 
COST
eBay Image Hosting at www.auctiva.com 
;14-16 DAYS
$30
 eBay Image Hosting at www.auctiva.com
4-6 DAYS
$65
eBay Image Hosting at www.auctiva.com 
1-3 DAYS
$140

Europe

CARRIER
TRANSITION TIME
COST
eBay Image Hosting at www.auctiva.com
7-9 DAYS
$20
 eBay Image Hosting at www.auctiva.com
3-5 DAYS
$55
eBay Image Hosting at www.auctiva.com 
1-2 DAYS
$115

Russia

CARRIER
TRANSITION TIME
COST
 eBay Image Hosting at www.auctiva.com
4-8 DAYS
$60

Asia/Australia

CARRIER
TRANSITION TIME
COST
 eBay Image Hosting at www.auctiva.com
5-8 DAYS
$65