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Policies

Store Policies

Return-Refund-Privacy Policies

Returns are accepted. Items must be posted within 48 hours from the time they were received in order to be eligible for return. Sundays and holidays will not count in the time limit. Items must be delivered back in the original state they were received. Buyers will be fully refunded within 24 hours after the item has been returned. Original shipping costs are covered by us and return shipping costs by the buyer. We will only accept shipping services that provide online tracking. There is no limit to the time it will take for an item to be delivered back. We have been shipping all over the world and we know that delays due to custom offices and many unpredictable factors may occur. All we will need is to verify that the item has been shipped within the timeframe of 14 days from the day of delivery.

Custom orders are not eligible for a refund. Items that do not fit are not eligible either unless we send you by mistake a size other than what you have ordered. Please advise our measurements guide. However we want all our buyers to be happy. If you are not satisfied with a custom order or in the case of misfit you may exchange the item with another of equal value, be granted for merchandise credit or return it for further modifications.

Privacy Policy 

This Privacy Policy governs the manner in which SKANDINAVIK FUR collects, uses, maintains and discloses information collected from users (each, a "User") of the WWW.SKANDINAVIKFUR.COM website ("Site"). This privacy policy applies to the Site and all products and services offered by SKANDINAVIKVFUR.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formsubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

SKANDINAVIK FUR collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

Changes to this privacy policy

SKANDINAVIK FUR has the discretion to update this privacy policy at any time. When we do, send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

SKANDINAVIK FUR

WWW.SKANDINAVIKFUR.COM

MALASHEVSKA STR 1 SANDANSKI 2800 BLAGOEVGRAD BULGARIA

1-888-403-8756

CUSTOMERHELP@SKANDINAVIKFUR.COM

We understand that countries located outside the european union may impose taxes up to 30% of the item's value. You will pay zero taxes. All items are shipped as gifts by default and will not apply to any custom office tax. If you wish to pay taxes please let us know so that we ship the items accordingly, by sending us an email.

Shipping and Packaging Policy

Free shipping on orders over 100$ applies to orders that do not use the "make an offer"  function. Fur blankets and plates are not eligible for free shipping.
 
We will ship worldwide.
*Packaging for countries inside the European Union is by default a box. Packaging for countries outside the European Union is by default a padded envelope.
This is to save you 30% custom office taxes and shipping money. Items will arrive safe and sound and will never be liable to taxes because they are classified as mail. If you wish a box it is available as an option but we will not be responsible for any taxes that may apply if the box is opened. Furthermore you should add 15% extra shipping costs to the ones appearing on the charts below. Conatact us please for more info regarding the box option

*EMS is not available for UK and ITALY

The terms and conditions are governed by Bulgarian laws

North America & South America

CARRIER
TRANSITION TIME 
COST
eBay Image Hosting at www.auctiva.com 
;14-16 DAYS
$30
 eBay Image Hosting at www.auctiva.com
4-6 DAYS
$65
eBay Image Hosting at www.auctiva.com 
1-3 DAYS
$140

Europe

CARRIER
TRANSITION TIME
COST
eBay Image Hosting at www.auctiva.com
7-9 DAYS
$20
 eBay Image Hosting at www.auctiva.com
3-5 DAYS
$55
eBay Image Hosting at www.auctiva.com 
1-2 DAYS
$115

Russia

CARRIER
TRANSITION TIME
COST
 eBay Image Hosting at www.auctiva.com
4-8 DAYS
$60

Asia/Australia

CARRIER
TRANSITION TIME
COST
 eBay Image Hosting at www.auctiva.com
5-8 DAYS
$65